Frequently Asked Questions

What type of service / support do you offer?

As a software as a service (SaaS) company, our Customer Success team is here to help you learn and operate the Leadline app based on your needs. Each new customer gets an assigned Customer Success team member and complimentary onboarding comprised of one 30-minute kickoff session and a second 60-minute product training session—we can even set up your first couple of jobs if needed. For ongoing support questions, we have a support team mailbox and phone number that you can request call-backs from our team – we’re always here to help!